Privacy Policy

Habit Coach AI, Inc. ("Habit Coach AI," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy details the type of information we collect, how we utilize it, and the measures we take to safeguard it. By accessing or using our website, chatbot, voice services, and related products and services (collectively, the "Services"), you consent to the practices described herein.

Information We Collect

We collect information necessary to deliver and enhance our Services. This includes:

Personal Information: Your name, phone number, email address, time zone, preferred check-in times, listed habits and goals, and transcripts of your interactions with our chatbot and voice services.

Usage Data: We utilize third-party analytics providers, such as Google Analytics and Amplitude, to track interactions with our Services to understand usage patterns and improve our offerings.

Use of Your Information

Your information is used solely to:

  • Provide personalized habit coaching and related services via chatbot and voice interactions.
  • Analyze usage to enhance the user experience and service performance.
  • Communicate important service-related updates or information.

We do not use your personal or user-generated content for advertising purposes, nor do we create advertisements based on individual user data.

Sharing of Information

We do not sell or rent your personal information to third parties. We may share limited personal information only with third-party service providers essential for delivering our Services, including Azure, Vercel, Airtable (used internally for task and conversation management), Klaviyo (email communication), Google Analytics, Amplitude (usage analytics), and OpenAI (for natural language processing functionality within the Services). These providers operate under strict confidentiality agreements and are obligated to handle your information securely, consistent with this Privacy Policy and applicable laws.

Internally, access to sensitive personal data is strictly limited to authorized personnel who require such information to perform their duties and who are subject to stringent confidentiality obligations.

Data Security

We implement robust industry-standard security practices designed to protect your data from unauthorized access, disclosure, alteration, or misuse. Security measures include restricted access protocols and secure storage methods.

Your Rights and Choices

You retain control over your personal information. You have the right to request access, corrections, or deletion of your personal data by contacting us directly at hello@habitcoach.ai. Additionally, you may opt-out of communications from us by replying "STOP" to our messages or via email.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Upon your request, we will securely delete your data.

Terms of Use

Acceptable Use

By using Habit Coach AI Services, you agree not to:

  • Use the Services in any unlawful, abusive, or harmful manner, including harassment, spamming, or distributing offensive content;
  • Attempt to gain unauthorized access to or disrupt the integrity or performance of the Services or related systems;
  • Reverse engineer, decompile, or attempt to extract the source code of our Services.

Limitation of Liability

Habit Coach AI Services are provided "as-is," without warranties of any kind, either expressed or implied. Habit Coach AI shall not be liable for any damages, including but not limited to direct, indirect, incidental, consequential, special, or punitive damages arising from or related to your use or inability to use our Services. This includes any decisions you make based on the coaching or information provided through the Services.

User-Generated Content

Habit Coach AI may monitor and review user-generated content (chatbot and voice interactions) strictly for the purpose of quality assurance and service improvement. We do not disclose user-generated content to third parties without explicit consent, except as required by law.

Changes to Privacy Policy and Terms of Use

Habit Coach AI reserves the right to update this Privacy Policy and Terms of Use periodically. Any material changes will be clearly communicated via our website or directly to you.

Governing Law

This Privacy Policy and Terms of Use shall be governed and interpreted under the laws of the State of Delaware, United States of America. Any disputes arising from these policies or related to your use of our Services shall be resolved exclusively in the state or federal courts located in Delaware.

Contact Information

For any inquiries, concerns, or requests regarding this Privacy Policy or Terms of Use, please contact us at:

Habit Coach AI, Inc.
Email: hello@habitcoach.ai

Last Updated: May 23, 2025